Privacy Policy for ENRO TRANSLATIONS, LLC
Effective Date: July 28, 2025
ENRO TRANSLATIONS, LLC (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our language translation services. We are committed to complying with applicable privacy laws, including the United States privacy laws, the California Consumer Privacy Act (CCPA), and the European Union’s General Data Protection Regulation (GDPR).
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data from you:
Contact Information: Name, email address, phone number, company name.
Service Information: Documents, audio, video, or other content submitted for translation.
Payment Information: Credit card details, billing address, and other financial information.
Usage Data: Information about how you interact with our website, including IP addresses, browser type, operating system, pages viewed, and time spent on the site.
Cookies: We may use cookies and similar technologies to collect information when you visit our website.
2. How We Use Your Information
We use your personal data for the following purposes:
Providing Services: To deliver translation services and communicate with you regarding your projects.
Payment Processing: To process payments for services rendered.
Customer Support: To respond to inquiries, address issues, and provide customer support.
Legal Obligations: To comply with legal obligations or in response to lawful requests from public authorities, including meeting national security or law enforcement requirements.
Marketing: With your consent (where applicable), we may send you marketing communications about our services, promotions, or newsletters. You may always opt out at a later date.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share data with trusted third-party service providers who perform services on our behalf (e.g., payment processors, email service providers, etc.).
Legal Requirements: We may disclose your personal data if required to do so by law or in response to legal requests by public authorities, such as a court order or government agency request.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owner, but we will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.
For quotes, all personal data is deleted after six months.
For services rendered, personal data will be kept for five years to comply with tax obligations.
5. Your Rights and Choices
Under applicable laws, including the GDPR and CCPA, you have certain rights regarding your personal data:
Right to Access
You may request a copy of the personal information we hold about you.
Right to Rectification
You have the right to correct any inaccurate or incomplete personal information.
Right to Deletion
You may request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
Right to Restriction
You may request that we restrict the processing of your personal data in certain circumstances.
Right to Portability
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to our processing of your personal data for certain purposes, including direct marketing.
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights under the CCPA:
Right to Know: You can request information about the categories of personal data we have collected about you, the sources of that data, and the purposes for which we use it.
Right to Delete: You can request that we delete any personal information we have collected about you.
Right to Opt-Out: You can opt out of the sale of your personal information, though we do not sell personal data under normal circumstances.
If you would like to exercise any of your rights under the GDPR or CCPA, please contact us using the contact details below.
6. Data Security
We implement a variety of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
If you are located outside of the United States, please note that your personal data may be transferred to, processed, and stored in the United States or other countries that may not have the same level of data protection laws as your country of residence. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or Privacy Shield certification, where applicable.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience while using our website.
For more details on cookies, please visit allaboutcookies.org
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes by posting the new Privacy Policy on our website, and the “Effective Date” at the top of the policy will be updated accordingly.
10. Privacy policy of other websites
ENRO TRANSLATIONS, LLC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read and get familiar with their privacy policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
ENRO TRANSLATIONS, LLC
(208) 420-5927
This Privacy Policy ensures that we comply with U.S. privacy laws, including the CCPA, and the GDPR, while also providing clear guidance on how we handle your personal data.
If you wish to report a complaint or if you feel that your concern has not been addressed in a satisfactory manner, you may contact the Information Commissioner’s Office at Federal Trade Commission
Call 1-877-FTC-HELP (382-4357)
Email [email protected]
Address 600 Pennsylvania Ave, NW, H-350
Washington, DC 20580